Privacy Policy – GENICX.STORE

Last updated: October 2025

GENICX.STORE (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information.
This policy explains what information we collect, how we use it, how we protect it, and your choices regarding your data.

Information We Collect

We collect the following types of information:

  • Personal details: name, email address, phone number, shipping/billing address.

  • Order and payment information: details necessary to fulfill your order.
    Payment transactions are processed securely by our third-party payment providers; we do not store full credit card numbers on our servers.

  • Device and technical information: IP address, browser type, operating system, and similar details.

  • Browsing information: pages visited, time spent, links clicked.

  • Communications: messages or inquiries you send us.

How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Communicate with you regarding orders, returns, and support.

  • Improve our website, products, and services.

  • Detect, prevent, and address technical issues or fraudulent activities.

  • Comply with legal and regulatory requirements.

Data Retention

We keep your order and account information for as long as necessary to:

  • Fulfill orders, process returns or claims, and comply with legal and tax requirements.

  • Generally, customer data is retained for up to 7 years (to comply with tax/accounting laws), after which it will be securely deleted or anonymized.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core site functionality (such as your shopping cart).

  • Analyze site traffic and improve the browsing experience.

  • Remember your preferences for future visits.

You can manage or disable cookies in your browser settings. Please note that disabling some cookies may affect website functionality.

Sharing of Data

We do not sell your personal data.
We may share limited data with:

  • Service providers (e.g., shipping carriers like USPS and UPS, secure payment processors) to fulfill orders.

  • Legal authorities when required by law or to protect our rights.

  • Business partners strictly for order-related services (never for advertising without consent).

Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

GENICX.STORE is not directed to children under 13.
We do not knowingly collect personal information from anyone under 13.
If you believe we have collected such data, please contact us so we can delete it.

International Data Transfers

If you access our site from outside the United States, please note that your data may be transferred to and processed in the United States or other jurisdictions where we or our service providers operate.
By using our services, you consent to such transfers in accordance with applicable laws.

Your Rights

If you are located in the European Economic Area (EEA), the UK, or other regions with privacy laws, you have the right to:

  • Access, update, or delete your personal data.

  • Restrict or object to certain types of data processing.

  • Request a copy of the data we hold about you.

To exercise these rights, please contact us at the emails below.

Changes to This Policy

We may update this Privacy Policy from time to time.
We encourage you to review it periodically.
Changes will be effective immediately upon posting, with the “Last updated” date shown at the top.

Contact Us

For any questions about this policy or how we handle your information, please contact us:

📧 help@genicx.store (primary)
📧 genicx.store@gmail.com (backup contact)

Thank you for trusting GENICX.STORE with your personal information.
We are committed to protecting your privacy and providing a safe, secure shopping experience.